FAQ
Possible Causes The UPS account lacks the necessary permissions to accept third-party billing. The account number provided is incorrect. How to Reso...
Thu, Jan 16, 2025 at 6:55 PM
If you are getting this error message it's because USPS no longer supports refunds on first class postage. As a result, ShipLeap has made the decis...
Fri, Jan 24, 2025 at 10:13 AM
We understand that unexpected shipping fees can be frustrating. One such fee is the FedEx "Additional Handling - Packaging" charge, which may be a...
Fri, Feb 7, 2025 at 10:49 AM
The "Inactive customer account" error from FedEx typically indicates that the third-party account you're attempting to bill is currently inact...
Fri, Feb 7, 2025 at 2:33 PM
Please reference this website https://hts.usitc.gov/search?query=4911.10 for more detail, but a lot of our clients use code 4911.10.00 when shipping printed...
Mon, Mar 3, 2025 at 2:30 PM