FAQ
UPS Smart Pickup is only supported by WorldShip®, UPS Internet Shipping or UPS CampusShip®. UPS Smart Pickup doesn't provide this service to API custome...
Fri, Apr 16, 2021 at 6:04 PM
If you purchased a barcode scanner from us or had us program a supported barcode scanner for you, you will be able to scan a job ticket and connect Printsmi...
Tue, Jun 13, 2023 at 4:26 PM
The error "The Shipper's shipper number cannot be used for this shipment" typically means the UPS account has been suspended--usually du...
Tue, Feb 28, 2023 at 5:25 PM
PC: Windows 10 64 bit RAM 16GB (recommended although lower RAM will work with most things) Widescreen monitor recommended (not 4:3) ZPL Printer (like ...
Tue, Feb 28, 2023 at 9:31 AM
This article is for PC computers. All your box sizes are saved in a file that you will just have to copy from computer 1 to computer 2. 1. Type in ...
Tue, Jun 15, 2021 at 12:09 PM
Yes, that can be done but it needs to be done by our support staff. Please contact support@shipleap.com to get the order changed.
Fri, Jun 23, 2023 at 5:00 PM
In this article, we will show you how to create a label you can print and mail to your customer OR create a PDF of the label that you can email to your clie...
Mon, Jan 9, 2023 at 10:40 AM
Microsoft Excel can't read past 15 digits so if you are seeing something like the following, please follow a work around below 1. Before opening,...
Thu, Mar 7, 2024 at 5:10 PM
This process will help you wipe out ShipLeap from your Mac and re-install it. Make sure you have your username and password to login to ShipLeap. 1. Dou...
Fri, Apr 14, 2023 at 4:53 PM
This process will help you wipe out ShipLeap from your Windows PC and re-install it. Make sure you have your username and password to login to ShipLeap. ...
Fri, Apr 14, 2023 at 4:53 PM