FAQ
If you are connected to PrintSmith Vision, you can always pull the shipping information from the address on the invoice. See below You can also store se...
Wed, Jan 25, 2023 at 11:32 AM
We do not offer a HTML builder as part of our service, but you can work with a service like https://stripo.email/ that will allow you to build your email an...
Tue, Jan 10, 2023 at 1:15 PM
FOR PC: If you have an older version of the writeback, you may experience a freeze. Please try the following to fix: 1. On your windows computer, pr...
Thu, Jan 12, 2023 at 2:56 PM
In version 7.0 and up, you can manage your connection to PrintSmith Vision with the Plugins section. 1. Hover over the gear. Then, click on Plugins. ...
Thu, Jan 26, 2023 at 9:50 AM
There isn't a way to see arrival date directly on the ShipLeap app. You can go to the track tab and click on the shipment link. It will take ...
Wed, Jan 18, 2023 at 8:26 AM
All shipments have a Master Tracking number tied to the shipment. If your shipment is one box, that is the Master Tracking number. If your order contains mu...
Fri, Jan 20, 2023 at 7:43 PM
There is no hierarchy with users at this time, so there is no real need to have several users (email addresses) added to manage permissions, etc. All users ...
Mon, Jan 23, 2023 at 11:32 AM
If you have a shared address book within your company, you can sync to the latest shared address book on your local installation by clicking on the refresh ...
Mon, Feb 13, 2023 at 1:52 PM
Rather than clicking on the add button 49 times to create a shipment with 50 boxes, you can shift click on the add button to make a popup window appear wher...
Mon, Feb 13, 2023 at 3:20 PM
A red SHIP button is a warning that the address you entered doesn't match any addresses in the USPS database. If possible, the system will recomme...
Mon, Feb 20, 2023 at 5:47 PM