We understand that unexpected shipping fees can be frustrating. One such fee is the FedEx "Additional Handling - Packaging" charge, which may be assessed on certain shipments. This article explains what this fee is, why it might occur, and how ShipLeap interacts with the shipping process to provide clarity on our role.


What is the FedEx Additional Handling Fee?
FedEx may apply an additional handling fee when a package requires extra attention due to its size, shape, or packaging. These fees can be triggered for reasons including but not limited to:

  • Non-standard packaging (e.g., not fully enclosed in corrugated cardboard)

  • Irregular or difficult-to-handle shapes (e.g., cylindrical or spherical items)

  • Exposed materials such as wood or metal

  • Packages bound with straps or other non-typical securing methods

For shipments in certain zones (e.g., zones 3 and 4), the fee may be around $29.00.


How ShipLeap Facilitates Your Shipping Labels:
ShipLeap acts as a bridge between your business and FedEx, making it easier to generate shipping labels by integrating with the FedEx API. Here’s how the process works:

  1. Label Creation: You input your shipment details (weight, dimensions, package type, destination, etc.) into ShipLeap.

  2. Data Transmission: ShipLeap sends this information to FedEx via their API.

  3. Label and Fees: FedEx generates the shipping label and determines any applicable fees based on the information provided.


It’s important to note that ShipLeap does not set or control any FedEx fees. We simply facilitate the label creation process using the exact specifications you enter.


What You Can Do to Avoid Additional Fees:
To reduce the likelihood of incurring additional handling charges, consider the following tips:

  • Use FedEx-compliant packaging (e.g., sturdy, fully enclosed cardboard boxes).

  • Avoid irregular shapes and exposed materials.

  • Ensure your package dimensions and weights are accurate when entered into ShipLeap.


If You Encounter a Fee:
If you’re charged a fee that you believe is incorrect, you can take these steps:

  1. Review Your Packaging: Double-check the packaging and dimensions to ensure compliance with FedEx guidelines.

  2. Contact FedEx: If the fee seems unwarranted, reach out to FedEx support for clarification.