FAQ

How does Certified Mail work with ShipLeap?
ShipLeap currently supports standard Certified Mail through USPS.   With standard Certified Mail: A signature is required upon delivery. Any recip...
Wed, Apr 8, 2026 at 11:52 AM
How do I use the line items / packing list feature in ShipLeap?
As of version 9.0, ShipLeap allows you to define what gets shipped in each of your boxes and to print out a packing list for your packages. If you are P...
Sat, Apr 11, 2026 at 12:36 PM
What does this error mean? "The UPS account number provided as the payment method cannot be billed, please try another account"
UPS is rejecting the third-party or recipient account number you're billing the shipment to. This usually means UPS has placed a hold or restriction on ...
Thu, Apr 16, 2026 at 9:11 AM
Error: The requested billing option is unavailable between the selected locations.
If you are shipping internationally and getting this error, you may have an international billing restriction. If shipping internationally, ensure you aren&...
Mon, Jun 8, 2026 at 11:36 AM