ShipLeap Help Center

FAQ 68

• When you install Momentum on another computer, what information transfers over?
• I am getting a security warning on the mac install?
• How do you change the config file if you can't login?
• When do my clients get the tracking number emailed to them?
• How does Reference 1 and 2 mapping work?

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Getting Started 36

• How do I add a third party shipping account to ShipLeap Momentum?
• How do I drop in the configuration code for my MIS system connection?
• How do you cancel/void a shipment in ShipLeap Momentum?
• What are these 4 boxes for on the Momentum screen?
• What do the options mean in ShipLeap Momentum?

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Printers and Labels 10

• Where is the print driver for the Zebra ZP 450?
• How do I select a label printer?
• How do I order the correct labels from UPS.com?
• What label/thermal printer should we use?
• How do I reprint a label in ShipLeap Momentum?

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Batch Upload Processing 8

• What is the format of the CSV or TSV file that is used for batch uploading?
• How do we use batch uploads?
• What are the names of the service types in ShipLeap?
• On batch, how do I select a different ship from address
• What settings are needed to use Media Mail with a batch upload?

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FAQ 15

• What are the differences between ShipLeap and ShipExpress?
• How do I find my IP address for my Printsmith Vision or Printer's Plan master computer?
• How do you use the carrier mapping tool for Printsmith Vision?
• How do I send my PrintSmith Vision login to ShipLeap?
• How do I setup Vision for the reading of shipping info and write-back of the tracking number as a charge?

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FAQ 3

• What is the landing page for the Four51 interface?
• How do I setup ShipLeap Momentum to connect to Four51?
• How do you push orders from Four51 to ShipLeap?

UPS 6

• UPS Error: ShipLeap error. Unable to place order.
• I have a UPS account number but I don't have a login to ups.com. How do I get one?
• What are the UPS support phone numbers?
• General errors in ShipLeap for UPS
• How do I get a UPS access key?

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FedEx 5

• Where can I find my FEDEX account number from FEDEX.com
• What information do I need to provide to connect ShipLeap Momentum to FEDEX?
• FEDEX delivery times
• FEDEX One Rate
• Fedex phone number error. Unable to ship.

USPS 3

• How do you add USPS to ShipLeap Momentum?
• What are the service levels and limits for USPS shipping
• What are the USPS pre-defined parcels?

GSO 0

FAQ 4

• What are the steps to connect Printer's Plan with ShipLeap Momentum
• Can you eliminate the tracking appearing on my Printer's Plan order?
• In Printer's Plan, where does the tracking/cost get written back?
• Printer's Plan integration with ShipLeap release notes

Printer's Plan 0