FAQ
At the login screen, you will see the version at the bottom.
Sat, Sep 30, 2023 at 9:54 AM
Select the Import/Export tab on the Address Book screen. Select Export from the Choose Action drop-down menu. Note: If you are a Shipping Administratio...
Tue, Dec 15, 2020 at 3:54 PM
The checkboxes can be setup so that it is the same every time you use ShipLeap Momentum. 1. Click the configuration gear 2. Click on DEFAULTS 3. On th...
Wed, Jan 6, 2021 at 12:04 PM
ShipLeap Release Notes 8.0.0 (9/28/23) https://app.loopedin.io/shipleap/updates/3e5ac1b1-7960-4067-be77-3f2111a72098 ShipLeap Release Notes 7.1.0 (2...
Thu, Sep 28, 2023 at 11:18 AM
ShipLeap uses the standard, carrier-provided APIs (standard software issued directly from UPS/FEDEX) to get your negotiated rates and delivery times. Sh...
Tue, Oct 24, 2023 at 3:27 PM
ShipLeap logs in to get shipping information out of Vision then logs out. It works a similar way for writing the tracking number and price. Although the use...
Tue, Mar 2, 2021 at 3:59 PM
There are many reasons why an email wasn't delivered. Here are some common issues and an explanation that will hopefully be helpful in resolving the iss...
Thu, Mar 11, 2021 at 7:54 AM
When our ShipLeap momentum app has an issue, an error message will appear on the bottom right. See below: If you are not seeing error messages, che...
Tue, Nov 23, 2021 at 11:08 AM
This has to do with the user being deactivated possibly from too many failed password attempts. You will have to reactivate the user in Printsmith. ...
Wed, Apr 7, 2021 at 11:19 AM