FAQ
-------------- Do the following to get your device specs (COPY AND PASTE THIS INFO) -------------- Do the following to get your window specs ...
Tue, May 3, 2022 at 3:11 PM
In order to ship media mail you must follow the package guidelines set by USPS (https://about.usps.com/notices/not121/not121_tech.htm) You can then ship...
Wed, May 11, 2022 at 1:29 PM
On the ShipLeap app, click on the Gear (top right), Settings, and click on the MONEY tab on the left panel. Click on the UPDATE CREDIT CARDS section ...
Fri, Jan 13, 2023 at 7:41 PM
The new queue manager removes the writeback function from your internal computers and moves the writeback function externally to ShipLeap servers. For local...
Sun, Jan 15, 2023 at 6:52 PM
This article is for PC computers. There isn't an automatic way to do this but it can be done by doing the following: All address info is save...
Tue, Aug 2, 2022 at 4:52 PM
Whenever there is a credit or refund (i.e. USPS) added to your account, you can find it in the available balance section. The balance will be automatically ...
Tue, Sep 6, 2022 at 2:49 PM
unknown - Carrier has no information about the package pre_transit - Shipping information has been sent to the carrier. This does not indicate physical ...
Thu, Oct 27, 2022 at 3:24 PM
When creating a USPS label you may get the error below. Please check with your credit card company. This can happen if the charge was declined for som...
Mon, Dec 5, 2022 at 2:06 PM
1. You must have a barcode scanner that has been purchased from / programmed by ShipLeap 2. You will have to add 2 plugins. Click on the settings gear (...
Tue, Apr 18, 2023 at 1:36 PM
Add the following: { "weightMultiplier": 0.1 } You can add it under the pounds: "printer": { "name": "...
Wed, Jan 11, 2023 at 12:15 PM