This process will help you wipe out ShipLeap from your Windows PC and re-install it. Make sure you have your username and password to login to ShipLeap.
1. Click on Windows + r and type in %appdata%
2. Go to the shipleap folder
3. Find the config.json file and save it to your desktop. This file has all the contents of your config info. You will need this later.
5. Go back and rename the shipleap folder to shipleap2 (later you can delete this folder)
6. Re-install using the latest PC install file.
7. Launch the application. Drop in the config file like you would normally do from the config file from your desktop that you saved. https://shipleap.freshdesk.com/a/solutions/articles/48000984268