ShipLeap Help Center

Use the money tab to see a record of credit card charges on your account. USPS charges are charged via your credit card on file. Then, you can click o...

You can follow the screenshots below and/or watch this video: We will show you the 2 parts of the connection to PrintSmith: READ and WRITE. You wil...

Sometimes, there may be USB devices that prevent the app from loading. You will see the small white box appear (see below), but then it will disappear and t...

You can display your default (preferred) carrier by rearranging the carriers and put your preferred carrier on the top/first on the list of carriers. St...

General info on port forwarding can be found below. Basically, you need to setup an external URL that points to your Printsmith Vision local machine's I...

There may be times where you want to get a new computer setup with the ShipLeap application. To do that you'll need to copy the configuration info from ...

Click on Gear > Settings. Clic on Vision Cloud (left panel). Click on the green Add Configuration button. Do not include /PrintSmith/PrintSmith.html ...

We have a new way to add Printsmith Vision connections in 2026. Please follow the instructions below 1. Click on the GEAR (top right) 2. Click Settings...

When you install ShipLeap Momentum for the first time, you may need to connect UPS and/or FEDEX.  For FEDEX:  Refer to this article: https://shipleap.f...

FedEx is updating their integration platform and all ShipLeap customers using FedEx must authenticate their FedEx account before June 1, 2026 to avoid shipp...