ShipLeap Help Center

We have a new way to add Printsmith Vision connections in 2026. Please follow the instructions below

1. Click on the GEAR (top right)

2. Click Settings

3. Vision Cloud (on the left panel, 3rd from the bottom)

4. Click the green "Add Configuration" button

5. You will see this window

Configuration Name: Give it a name like "Main Printsmith"

READ Host URL: This can be the local IP address for Printsmith (something like http://192.168.1.22:9191 or  https://company.myprintdesk.net)

You can grab the URL from the browser where you login to Printsmith Vision (see below). An internal IP address will generate work faster than an external one.

PLEASE DO NOT INCLUDE /PrintSmith/PrintSmith.html

WRITE Host URL: This must be the EXTERNAL IP address for Printsmith  (Examples would be something like http://20.90.1.1:9292 or https://company.myprintdesk.net). You can't use an internal IP address. If you use the PrintSpeak url, it would be the ngrok long url (something like https://b1234567-3123-4321-9321-12345678901-printspeak.ngrok.io). You can find your long PrintSpeak URL by using this article https://shipleap.freshdesk.com/a/solutions/articles/48001228642/edit

PLEASE DO NOT INCLUDE /PrintSmith/PrintSmith.html

Username: PrintSmith Vision "User Name"

Password: PrintSmith Vision "Password"

6. Click the ADD CONFIGURATION button. 

7. Close and reopen the app and try again