When you install ShipLeap Momentum for the first time, you may need to connect UPS and/or FEDEX.
For FEDEX:
Refer to this article: https://shipleap.freshdesk.com/a/solutions/articles/48001283200
If you run into any issues, you can also email us your most recent FedEx invoice (PDF file). It must be less than 90 days old.
For UPS:
A ShipLeap representative will need to authenticate over the phone with you. We will schedule a call to connect the UPS account. You will need to have access to the email registered with the UPS account. If you prefer to book a time, please do so here: https://calendly.com/shipleap