Getting Started

How do I add a third party shipping account to ShipLeap Momentum?
Using this feature, you can use another account (like your customer's) instead of using your own shipping account. The customer will be billed instead o...
Mon, May 1, 2023 at 4:57 PM
How do I drop in the configuration code for my MIS system connection?
1. Hover over the gear on the main screen     2. Click Settings     3. Click the CONFIGURATION tab on the left.     3. First, remove ...
Fri, Jan 13, 2023 at 7:44 PM
How do you cancel/void a shipment in ShipLeap Momentum?
You can easily cancel/void any shipments that you do in Momentum as long as the label isn't in use (package already picked up by the carrier).  FOR ...
Mon, Oct 17, 2022 at 11:00 AM
What are these 4 boxes for on the Momentum screen?
These 4 boxes on the right of each email address will allow you to have email alerts automatically sent throughout the shipping lifecycle Transit -...
Thu, Aug 31, 2023 at 10:14 AM
What do the options mean in ShipLeap Momentum?
When you ship a package, you can specify certain options that relate to the shipment. Here are some common options 1. Saturday Delivery - Deliver o...
Thu, Oct 26, 2023 at 2:22 PM
What scales work with ShipLeap Momentum?
If you are interested in a scale, we recommend the Fairbanks Scales which also works with UPS Worldship. If you do a fair amount of shipping with UPS, we re...
Thu, Jul 28, 2022 at 1:26 PM
How do I add / remove a "SHIP FROM" address?
The SHIP FROM address is the address that will appear on the label when you generate your label. The SHIP FROM address default is you company address but yo...
Wed, Dec 28, 2022 at 9:55 AM
Where can I find ShipLeap Mobile (app) for my mobile device / cellphone?
You can try to search ShipLeap Mobile on Google Play (Android) or in the App Store (iPhone) If that doesn't work, here are the download files: S...
Tue, Jul 14, 2020 at 8:36 AM
Why am I not getting alerts from ShipLeap on my MAC?
When our ShipLeap momentum app has an issue, an error message will appear. First click on the Apple (top left) > Click on System Preferences... ...
Tue, May 11, 2021 at 10:18 AM
How do I select my scale that was installed?
Click the setting gear on the top right. Under defaults, click under the scale and select the scale you wish to connect to: Close and re-open the ...
Tue, Jun 1, 2021 at 3:16 PM