FAQ

What are the differences between ShipLeap and ShipExpress?
Here are some of the differences between ShipLeap and ShipExpress. Description ShipLeap ShipExpress Create Shipping Labels X X Create Packing Sl...
Mon, Jun 12, 2023 at 4:59 PM
How do I find my IP address for my Printsmith Vision or Printer's Plan master computer?
Find local IP Address on Windows The easiest and quickest way to find your local IP address on a Windows 10 computer is to type a special command into the ...
Thu, Apr 22, 2021 at 9:53 AM
How do you use the carrier mapping tool for Printsmith Vision?
With this feature, once Ship Via is selected in Printsmith Vision on an invoice, that ship via choice (service type) is automatically selected in ShipLeap M...
Wed, Jul 15, 2020 at 8:03 AM
How do I send my PrintSmith Vision login to ShipLeap?
In order for the ShipLeap team to connect ShipLeap Momentum to your PrintSmith Vision account, we will need:    1. the Vision URL (or IP address)  2. A u...
Tue, Mar 8, 2022 at 8:23 AM
How do I setup Vision for the reading of shipping info and write-back of the tracking number as a charge?
ShipLeap Momentum can read the shipping information and write-back the tracking number back to PrintSmith Vision. This article will go through the steps to ...
Mon, May 1, 2023 at 4:09 PM
How do I check if my write back is to Vision is working?
ShipLeap Momentum will attempt to update the PrintSmith Vision invoice with tracking information and will log the activity in the queue. A line entry should...
Fri, Apr 22, 2022 at 2:45 PM
How do I add the PrintSmith barcode to my job ticket?
ShipLeap can use the job ticket barcode and bring in all the shipping data needed to ship a package. Please keep in mind we can only pull information from o...
Fri, Dec 9, 2022 at 11:19 AM
I don't want the write-back charge to say ShipLeap Tracking. Can I change it?
Once the charge is created, you can change what shows on the invoice. IMPORTANT: Do not change the charge name on the top. That needs to stay the same. ...
Mon, Dec 12, 2022 at 10:25 AM
How do I know how many user licenses I have in Vision?
1. Login with an admin account or a user with sufficient privileges. 2. On the bottom left, click on Gear > System Monitor > User Sessions 3. The ma...
Fri, Jan 8, 2021 at 3:46 PM
What does write-back tracking and cost look like in Vision?
Write back to Vision will look like this. There will be a new charge written for every shipping event.  
Mon, Jun 21, 2021 at 12:44 PM