How do I cancel/void USPS postage and how does it work?

Modified on Mon, Dec 15, 2025 at 3:59 PM

As with other carriers, you can cancel USPS postage by going to the track tab and voiding the shipment.

  


When you cancel/void USPS postage that you purchased through our service it takes 3-4 weeks to get the money back from the US Post office. Once we receive the funds from USPS, we will deposit it back as a credit to your account. 


You can check for your credit here: https://shipleap.freshdesk.com/a/solutions/articles/48001221452


Keep in mind, that there is a transaction fee with every USPS purchase. If you void the USPS label, we will issue a refund within the 3-4 week timeframe excluding fees. Be very careful with USPS batch purchases.

Was this article helpful?

That’s Great!

Thank you for your feedback

Sorry! We couldn't be helpful

Thank you for your feedback

Let us know how can we improve this article!

Select at least one of the reasons

Feedback sent

We appreciate your effort and will try to fix the article