FAQ
Printsmith Vision has a max number of users that can be logged in at any one time. You may get an error when using ShipLeap momentum. If the max number of u...
Tue, Nov 23, 2021 at 7:07 PM
When you get this error, it means that you changed the password login for Printsmith Vision BEFORE you changed the password in ShipLeap. In order to fix ...
Fri, Mar 4, 2022 at 4:31 PM
You can get the NGROK link for external access to PrintSmith Vision from the main dashboard via the link on the top right side. The link will be ...
Wed, Dec 28, 2022 at 8:19 AM
After Vision released version 6.0, there has been an issue with saving the shipping address in some cases. ShipLeap may not be able to read the addresses an...
Mon, Jan 30, 2023 at 11:57 AM
You can configure this using this article from release Vision 6.3. Once this is activated, you will see 2 new fields on the invoice:
Mon, Jul 24, 2023 at 5:27 PM